At Phoenix Gas we specialise in non-invasive, non-destructive gas leak detection using cutting edge laser detection equipment. From standard pressure testing techniques such as using a manometer, a device used for detecting drops in pressure in your network, to water gauge and laser detection techniques we will locate your gas leak effectively and efficiently with minimum disruption and in a non-invasive manner. Because of these resources we are able to efficiently identify, locate and repair even the smallest gas leaks in all domestic and commercial pipework and infrastructure.

Common signs of a gas leak:

• High gas bills.
• A pungent lingering smell of gas.
• Audible hissing sound coming from gas appliances or nearby areas.
• Bubbling in a moist area can be a sign of a gas leak outside your home or commercial premises.

Emergency information

What to do if you smell gas:

If you smell gas in the street or on your property before or including the gas meter, you should call the Gas Leaks and Emergency services on 1800 GAS LEAK (1800 427 532). They will ask us to locate and repair the leak. If however, you believe the leak to be after the meter on a section of pipe work connecting your appliances, or on the appliance itself, you should contact a licensed gas fitter to rectify the problem. Remember, any person undertaking work involving gas must be appropriately licensed.

While you’re waiting for our friendly staff to arrive:

1. Turn off any and all appliances and turn off the supply at the gas meter.
2. Open all the doors and windows to get fresh air into your property.

While you are waiting, please do not look for the gas with a lighter or any other ignition source and do not operate any electrical equipment in your property.